Reference

Privacy Policy: What We Collect and Why

When you open an account with titi4, we collect only the information we need to verify your identity, process your DANA, OVO, GoPay and QRIS deposits, and keep…

Encrypted account accessDANA, OVO, GoPay and QRIS payment securityYour withdrawal verification
titi4 Privacy Policy: What We Collect and Why
REACH US ANYTIME

How to Contact Us About Your Privacy

Email Support Send privacy questions to [email protected]. We reply within 24 hours on weekdays, Saturdays 10am–6pm…
Live Chat Open the chat widget in the lobby corner.
Account Settings Visit your account security page to review login history, connected devices and cookies.
DATA PROTECTION STANDARDS

How We Secure and Use Your Information

Encryption in Transit and at Rest

All deposits via DANA, OVO, GoPay and QRIS travel over HTTPS encryption. Your stored account credentials, payment tokens and withdrawal history are encrypted at rest using AES-256. Even our support team cannot view your full payment card or bank details.

Device and Session Tracking

We log each device, browser and IP address that accesses your account. If login happens from an unfamiliar location or device, we send you an email alert. You can revoke any logged-in session from your security dashboard in under 30 seconds.

Cookie and Pixel Policies

We use session cookies to keep you logged in and analytics cookies to track which games you explore. No cookies track you outside titi4. You can clear cookies anytime in your browser settings; we'll only re-request them on next login.

Data Retention and Cleanup

Account data stays on file for the lifetime of your account plus two years after closure. Payment disputes and withdrawal proofs are kept for seven years for regulatory compliance where local law permits. Unused cookies expire after 13 months.

Third-Party Sharing Rules

We share account data with DANA, OVO, GoPay and QRIS only to process your deposits. We share withdrawal history with our payment processor to verify transfers. We do not share your name, email or game history with marketing partners or data brokers.

Your Rights and Data Requests

You can request a copy of all data we hold, ask us to update inaccurate details, or request deletion. Email [email protected] with 'Data Request' in the subject. We'll verify your identity and deliver your data in JSON format within five working days.

Privacy and Data Frequently Asked

No. We never sell, trade or lease your contact details. Your email and phone are used only for account verification, withdrawal confirmations and security alerts. If you opt out of marketing emails in your settings, we stop immediately.

Your payment details are encrypted during transfer and stored separately from your account file. We never store full card numbers or bank credentials. Payment processors handle decryption; we only see transaction amounts and timestamps.

Yes. Open your browser settings and search 'cookies'. You'll see titi4's session cookie, analytics cookie and preference cookie listed. Click each one to see the expiry date. You can delete them anytime without losing your account.

Your account data enters a 'closed' state and is no longer visible in the lobby. We keep it on file for two years in case you want to reopen. Withdrawal proofs stay seven years for dispute resolution where local law permits. Email [email protected] to request permanent deletion.

No lock, but you'll get a security email flagging the new location. Review the login in your account security page and confirm it's you. If it wasn't, click 'revoke session' immediately. Eligibility to play depends on local law where you're logging in from.

Five working days. Send an email to [email protected] with 'Data Request' in the subject line and your account email. We'll verify your identity and send your full data file in JSON format. Live chat can fast-track this to 24 hours on weekdays.

We track which games you open and how long you play to improve your lobby experience and spot technical bugs. This data never leaves titi4. We do not sell or share game history with external analytics firms or marketing networks.